Personal Skills for Professional Success—that’s the subtitle of our flagship book on etiquette, The Etiquette Advantage in Business, 3rd edition, and it’s why business etiquette training is so valuable for companies and for individuals. Whether it is in a meeting, in a communication, around a water cooler, on a business trip, at a business social mixer, or at an important business meal, personal skills make or break relationships. An individual’s professional success hinges on how well he or she can build strong relationships. In turn, when an individual is successful, their company succeeds as well.

Business etiquette training directly impacts the bottom line because decision makers, colleagues, bosses, clients, and prospects will choose to do business with people in whom they have confidence. The Emily Post Business Etiquette Seminars teach participants:

  • The manners that people expect them to know
  • The skills to figure out how to interact with others successfully when there is no manner
  • The confidence to handle any situation, from the day-to-day to the crucial
  • How to use every interaction as an opportunity to enhance relationships

The end result: Participants who know how to build better, stronger, more successful relationships. Consequently, they gain the competitive edge.

Who benefits from Business Etiquette Seminars?

  • New Hires
  • Sales Professionals
  • Leadership and Management Training Programs
  • Seasoned Professionals and Senior Management
  • Inter-generational Workforces

Read more about who benefits from Business Etiquette Seminars.


Half-day (up to four hours)
Full-day (up to eight hours)
Dining add-on: a dining etiquette lunch or dinner may be added on to a seminar (additional fee applies)

Choose from these topics to customize your program:

  • What is Etiquette? and Why Business Etiquette Matters
  • Intergenerational Differences
  • The Five-step Method for Resolving Relationship Situations
  • Civilty in the Workplace
  • Introductions
  • Communication Etiquette
  • Business Social Situations and Networking
  • Social Media Etiquette
  • Professional Image and Attire
  • Building Your Personal Brand
  • International Perspectives
  • Meeting Etiquette
  • Workplace Etiquette
  • Dining Etiquette
  • The 24/7 Professional

Read more detailed information about our seminar topics.


PETER POST is the great-grandson of Emily Post and the managing director of The Emily Post Institute. As the creator of the Emily Post Business Etiquette seminars, he leads business seminars for companies both in the United States and abroad. Author of the New York Times bestseller Essential Manners for Men, he writes a weekly question-and-answer business etiquette advice column, “Etiquette at Work,” that appears in the Boston Sunday Globe.


ANNA POST is the great-great-granddaughter of Emily Post, and a co-author of Emily Post’s Etiquette, 18th edition. She is also the co-author of Great Get-Togethers and Emily Post’s Wedding Etiquette, 6th Edition and the author of Do I Have To Wear White? Anna conducts business etiquette seminars across the country.


DANIEL POST SENNING is the great-great-grandson of Emily Post and a co-author of Emily Post’s Etiquette, 18th edition. He is also the author of Manners in a Digital World: Living Well Online. Dan conducts business etiquette seminars across the country and internationally.


Steven Puettner
(802) 860-1814

Please contact Steven Puettner for more information on program details, presenter availability and pricing by filling out our contact form.